Hearing impairment
The cash desk and cloakroom are equipped with a magnetic induction loop so that any visitor with a hearing aid can communicate easily with museum staff.
At the reception desk, staff trained in sign language (LSF) are identified by a badge.
Audiophones with magnetic induction loops are available to borrow free of charge for people with a hearing impairment.
The “Chez Victor Hugo” app offers a tour in French sign language (LSF) and is free to download.